Cross-border B2B

International debt collection: recover funds through a UK partner

Overseas businesses owed money by a UK company — and UK firms owed money abroad — can instruct a local specialist through this portal.

• Local UK jurisdiction partners

• Also assists UK creditors with overseas debtors

• Online instruction

• B2B only

• Partner agencies

• No collection, no fee options

• Secure upload

Cross-border commercial recovery

Distance favours the debtor. Jurisdiction, language, time zones and local insolvency rules all slow an overseas creditor. This portal is a conduit: we introduce the claim to a UK-based partner (or, for UK creditors owed money abroad, to a partner with an overseas network). We do not collect the debt ourselves.

Overseas businesses owed money by a UK company

A UK debtor will often ignore letters sent from another country, assuming you will not litigate here. A demand from a local UK agency removes that assumption. Partners can draft a Letter Before Action that fits English pre-action rules, report commercial defaults to UK credit-reference channels where appropriate, and — if you later instruct them — issue a county court claim and consider High Court enforcement.

UK companies owed money abroad

The same form covers the reverse. Claims can be assigned to partners that work with counterpart agencies in the debtor’s country, so local rules and language are handled there, not from a UK mailbox the debtor can ignore.

Governing law

Your contract should say which law and courts apply. If English law governs, partners may rely on the Late Payment of Commercial Debts (Interest) Act 1998. If it does not, they will use the interest and costs written into your terms. Either way, a UK debtor can still be pursued locally.

Submission through this portal is free. Partner commission is agreed before recovery starts and is often taken only if funds are recovered. Currency should be stated on the invoice; the partner will pursue that amount or a documented sterling equivalent.

Do I need to travel to the UK to recover my debt?

No. Submit the claim and documents online. The UK partner handles pre-legal collection, and any court steps that you later authorise, and reports back digitally.

How do currency conversions work?

State the currency of the original invoice. The partner will pursue that amount, or a sterling equivalent agreed at settlement, so that FX is handled transparently.

Can I charge late payment interest on an international debt?

If the contract is governed by English law, the Late Payment of Commercial Debts (Interest) Act 1998 may apply. Otherwise the partner will rely on the interest and costs set out in your terms.

What if the UK debtor ignores the agency?

The partner can advise on a county court claim and, if a judgment is obtained, on High Court enforcement. Those steps are optional, costed, and taken only with your instruction.

Is it too expensive to pursue a cross-border debt?

Using this portal costs nothing upfront. Many partners offer no-collection, no-fee models. Commission is agreed before work starts and is typically paid from recovered funds.